What is Local Presence?
The definition of local presence is a system that enables inside sales reps to automatically dial prospects using local area codes. Local presence dialers can lift call connection rates by up to 400%, because prospects tend to be far more likely to answer unknown calls from local numbers, rather than toll-free or long distance phone […]
What is a Power Dialer?
A power dialer is an automated telephone dialing system that connects prospects with agents more efficiently by allowing agents to focus on live connections instead of manual dialing. A power dialer differs from a progressive or predictive dialer in that it utilizes a manually-configured calls-to-agent ratio. When an agent becomes available, the system automatically dials […]
5 Tips For Your Hurricane Business Continuity Plan
Determine your greatest risk potential – It might come from wind damage or inland flooding that typically follows a tropical storm’s heavy rains. Your business could suffer financial losses due to road and bridge closings in the aftermath of a hurricane. Power outages are a major threat, especially to businesses in the food and hospitality industries. […]
Digital Transformation is No Longer a Choice for Small Business, It Is Imperative
Digital transformation is imperative for all businesses. It encourages the use of innovation and new business models and improves the experience of employees, customers, partners and stakeholders through the use of technology. It’s bringing together people, data and processes to create value for your customers and maintain a competitive advantage. Digital transformation can improve profitability, […]